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by P. Klaus : Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies

ISBN : #1137375450 | Date : 2014-12-04

Description :

PDF-bf977 | Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management…. Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies


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by David Amerland : The Social Media Mind: How Social Media Is Changing Business, Politics and Science and Helps Create a New World Order.

ISBN : #1844819841 | Date : 2012-01-13

Description :

PDF-965b7 | Like any medium of communication social media has its own tropes which must be mastered in order to use it properly.In The Social Media Mind David Amerland illustrates how Social Media is a game changer. It challenges us to rethink our assumptions on almost every sphere where it is applied. Whether communicating through the web with potential clients, increasing the exposure of a business brand … The Social Media Mind: How Social Media Is Changing Business, Politics and Science and Helps Create a New World Order.


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by Robbie Kellman Baxter : The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue (Business Books)

ISBN : #0071839321 | Date : 2015-03-17

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Internet Management Nonprofits Strategies Secrets PDF 58de663e7

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by Ted Hart : Internet Management for Nonprofits: Strategies, Tools and Trade Secrets

ISBN : #0470539569 | Date : 2010-04-26

Description :

PDF-8117b | The essential guide for nonprofits wanting to manage their Internet applications in a coordinated, cost-effective, and efficient manner The rapid onset of increasingly advanced and complex technologies has challenged nonprofits to invest with their sparse resources in attempting, and failing, to keep pace with for-profit companies, with the result that most now cannot compete with new commercial … Internet Management for Nonprofits: Strategies, Tools and Trade Secrets


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by Colin Shaw : Building Great Customer Experiences

ISBN : #0333990137 | Date : 2002-09-06

Description :

PDF-2b508 | This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compelling examples and cases the authors show that this is key for all companies and organisations…. Building Great Customer Experiences


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: New Directions in Research on E-Commerce

ISBN : #1557532397 | Date : 2003-03-25

Description :

PDF-0eb35 | It’s a business truism nowadays that electronic commerce is a volatile, rapidly changing landscape. Despite recent discouraging trends, the fact remains that e-commerce is an integral force in business that must be reckoned with. Current research, however, has been limited to several narrow approaches, such as documenting economic performance, describing business models, and generating new applica… New Directions in Research on E-Commerce


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: Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress … of the Academy of Marketing Science)

ISBN : #3319194275 | Date : 2016-01-23

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PDF-f5bb3 | Edited in collaboration with the Academy of Marketing Science, this book contains the full proceedings of the 2014 Academy of Marketing Science World Marketing Congress held in Lima, Peru. The key challenge for marketers during the last two decades has been assuring high satisfaction and strong customer loyalty. Today, consumers’ ever-changing desires, instantaneous communication through social … Marketing Challenges in a Turbulent Business Environment: Proceedings of the 2014 Academy of Marketing Science (AMS) World Marketing Congress … of the Academy of Marketing Science)


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by Daniela Lehr : Kundenbindungsmanagement und Sanierungserfolg: Explorative Analyse der Wirkungszusammenhänge (Forum Marketing) (German Edition)

ISBN : #3835004794 | Date : 2006-09-26

Description :

PDF-bf83c | Daniela Lehr zeigt, unter welchen Bedingungen das Kundenbindungsmanagement einen Beitrag zum Sanierungserfolg von Unternehmen leisten kann, und präsentiert Handlungsempfehlungen für die Praxis…. Kundenbindungsmanagement und Sanierungserfolg: Explorative Analyse der Wirkungszusammenhänge (Forum Marketing) (German Edition)


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by V.A. Shiva : Internet Publicity Guide: How to Maximize Your Marketing and Promotion in Cyberspace

ISBN : #1880559609 | Date : 1997-06-01

Description :

PDF-1e0a2 | A step-by-step guide to how large and small companies can use the Internet for effective promotion and marketing. The text describes the principles of interactive marketing and offers effective strategies for success…. Internet Publicity Guide: How to Maximize Your Marketing and Promotion in Cyberspace


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by Martin Bichler : The Future of e-Markets: Multidimensional Market Mechanisms

ISBN : #0521003830 | Date : 2001-06-18

Description :

PDF-392c0 | Multidimensional auction mechanisms is the new pricing model for e-business. By 2002 Business-to-business Internet auctions are estimated to reach $52.6 billion, while dynamically priced transactions will be 27% of the value of business-to-business electronic transactions. Combining economics with computer science this book is designed to empower business people to apply this new technology for th… The Future of e-Markets: Multidimensional Market Mechanisms


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by Michael R. Geiß : Marketing‐Konzeption zur Rückgewinnung ausgewählter Einzelhandelskunden: Ein Relationship Management‐Ansatz am Beispiel des deutschen Buchhandels (German Edition)

ISBN : #365811648X | Date : 2015-10-23

Description :

PDF-ac5b2 | Diese Arbeit fokussiert die strategische Entwicklung einer Marketing-Konzeption zur Rückgewinnung und Abwanderungsverhinderung von (Buch-)Einzelhandelskunden. Systematisch werden jegliche Bausteine, die im Zusammenhang mit der Erstellung eines Rückgewinnungskonzepts stehen – im Sinne eines Pflichtenheftes – sowohl intensiv beleuchtet, bewertet als auch mögliche entscheidungsrelevante, fundierte… Marketing‐Konzeption zur Rückgewinnung ausgewählter Einzelhandelskunden: Ein Relationship Management‐Ansatz am Beispiel des deutschen Buchhandels (German Edition)


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by Karen Post : Brand Turnaround: How Brands Gone Bad Returned to Glory and the 7 Game Changers that Made the Difference

ISBN : #0071775285 | Date : 2011-12-06

Description :

PDF-1a867 | No brand is immune to crisis. WILL YOU BE READY? “A brand isn’t just what you say―it’s what you do. Post understands that and fearlessly shines a light on what actions can make a difference.”―Seth Godin, author of We Are All Weird “Karen Post is more than merely a game changer, she creates the rules for winning every time with a 1.000 batting average, no mean feat. Brand Turnaround w… Brand Turnaround: How Brands Gone Bad Returned to Glory and the 7 Game Changers that Made the Difference


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by Neil M. Brown : Tools of the Trade: Modern Marketing for Construction Brands

ISBN : #0984931902 | Date : 2012-01-09

Description :

PDF-387c7 | TOOLS OF THE TRADE: MODERN MARKETING FOR CONSTRUCTION BRANDS is a comprehensive guide that covers all aspects of marketing in the construction industry, from building products and equipment, to A/E/C services and retail, along with detailed examples of construction marketing implementation. The book is organized in five units including strategic marketing, tactical marketing, specialized channels … Tools of the Trade: Modern Marketing for Construction Brands


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ISBN : #0471393355 | Date : 2000-06-22

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: Applying Formal Methods: Testing, Performance, and M/E-Commerce: FORTE 2004 Workshops The FormEMC, EPEW, ITM, Toledo, Spain, October 1-2, 2004 (Lecture Notes in Computer Science)

ISBN : #3540231692 | Date : 2004-11-23

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PDF-b9cc5 | This volume contains the refereed proceedings of the ?rst edition of three wo- shops colocated with the International Conference on Formal Techniques for Networked and Distributed Systems (FORTE). The workshops took place in Toledo (Spain) on the 1st and 2nd of October of 2004, and they dealt with d- ferent topics related to the application of formal methods. The names … Applying Formal Methods: Testing, Performance, and M/E-Commerce: FORTE 2004 Workshops The FormEMC, EPEW, ITM, Toledo, Spain, October 1-2, 2004 (Lecture Notes in Computer Science)


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